Or, you can set up your business profile and add a separate phone number for your WhatsApp Business account. For example, you can create quick replies and automated messages to answer repeated questions from customers. WhatsApp Business comes with a more advanced interface that is tailored for managing large volumes of customer conversations. It includes all of the features of the regular app, plus some additional functionalities and messaging tools.

WhatsApp Business is a version of WhatsApp designed, as the name suggests, specifically for businesses. It provides end-to-end message encryption, meaning that only you and the person you’re communicating with can access the conversations.Īnd WhatsApp business takes it to a whole new level. WhatsApp is a great alternative to Facebook Messenger because it offers more privacy. Some want to stay in touch with friends and family, while others use it for work or to keep up with the latest news. In fact, one in every five US adults sends messages via WhatsApp. WhatsApp is used by people of all ages and backgrounds for a variety of reasons. Best Live Chat Software & Services Compared.If you’re eager to improve your customer interactions, then you may also be interested in other tools: If you’re unsure, reach out to us and we can help you decide.Connect your website chat, Messenger, and Instagram for more interactions

If you’ve decided which is the best option, here’s a breakdown of how to set it up. This increases your business’s credibility with your customers. There’s also one additional benefit if you sign up for the WhatsApp Business API – your brand can be verified by WhatsApp.

This solution was developed for larger businesses and expanding companies. What if you have a larger brand, especially one that reaches across various target markets and you have a larger team to handle your orders? Use WhatsApp Business API instead. It’s simple, straightforward and easy to use if you have a small team with a central device to communicate and a lower volume of expected interactions. It all depends on which stage your business is at currently.įor smaller and even micro businesses, we recommend the WhatsApp Business app. There are two solutions that WhatsApp offers to businesses: the WhatsApp Business App and the WhatsApp Business API.

How to set up whatsapp business account